Buying Tickets
Buying tickets is easy via this website if you have internet access and you must have if you are reading this! All purchases go via secure connections through our Ticketsource partner and there is no extra cost to you providing you can print your own tickets. You can also show tickets on your phone when attending as long as it indicates your seat number. There are links for purchasing on the home page against individual film listing.
Tickets are priced at £9.50 (Adults), £8.50 (Seniors aged 65 and over) with concessionary pricing at £5.00 for people in receipt of Pension Credit, Universal Credit, Employment Support Allowance (ESA), Personal Independence Payments (PIP), Income Support or Job Seekers allowance, disabled people, students and those aged 25 and under.
If you wish to purchase tickets for more than one film then you may find it easier to phone the Ticket Line on 020 3740 5740 as our payment gateway can only handle one film per transaction. The phone booking fee (normally £2 is waived for multiple film purchases). Note that the Ticket Line number does not support incoming text messages.
Our policy on refunds and exchanges can be seen here and our policy on late arrivals is here.
The Management reserves the right to refuse admission.
Unless otherwise indicated, screenings will start at 2.30pm and 7.30pm on weekdays and 2.00pm on Saturdays.
Customer Guidelines for 2024
Here are some guidance points to take into account when booking tickets and attending the cinema:
The Arts Bar will open from 6.45pm for every evening film and 1.45pm for most afternoon films. The Box Office will open 45 mins before each film start (afternoon and evening). Ticket purchase online will be available until 2.5 hours before the individual film starts.
Please refrain from leaving the cinema during the screening if possible to avoid close contact with others. We regret we cannot admit latecomers after the feature start.
Don’t come to the screening if you feel unwell or have COVID-19 symptoms. If you have been in contact with someone who has COVID-19 symptoms please take a test and only attend if you have a negative result.