Author: Roger Dodger

Volunteer Handyman

‘Handyman’ Volunteer

Please note: the terms ‘Handyman’ and ‘Handyman Team’ have been used in order to avoid any implication that members of the team have taken over aspects of Croydon Council’s maintenance responsibilities. Female volunteers are of course equally welcome and we may reconsider the term in future.  

Duties and Responsibilities

Although the David Lean Cinema (together with the rest of the Town Hall and Croydon Clocktower) are the property of Croydon Clocktower, and thus are maintained by the Council, we have Council approval to take responsibility for certain miscellaneous tasks, although more substantial ones will need specific Council approval. This will enable us to undertake certain non-specialised repairs and improvements – that the Council might consider a low priority – much sooner. We can also consider repainting furnishings and areas that the Council would only get round to very infrequently. The result should be a more pleasant environment and a sense of greater efficiency in certain respects. This will help us to convey that the David Lean is a cared for venue, enhancing its appeal to patrons. Most work is likely to be in the cinema auditorium; the lobby area between the inner and outer doors; the Arts Bar; or possibly the projection box.  Enthusiasm will be valued as well as:

  • Familiarity with the use of various tools
  • Carpentry skills
  • Painting skills

Time Commitment

Unlike most of our roles, this will be highly variable as the work is bound to be irregular, and we will try to match the skills of team members to the tasks that arise. Therefore, you might undertake a job that’s very useful to the Campaign, but only takes 30 minutes, and this might be your only involvement in a particular month. Alternatively, a painting project might involve several hours of work in a particular week. The ‘Handyman Team’ could therefore be a good option for people keen to offer skills, but without necessarily wanting to take on regular or more time-consuming responsibilities.

Desirable Qualities 

In addition to having one or more of the skills indicated, a willingness to work as part of a team is needed. Attention to detail is desirable as ongoing approval from the Council will depend on the work being of a reasonable standard. Awareness of safety issues in a public place will also be needed, especially as some tasks may be undertaken at times when members of the public are passing through the Arts Bar. We can expect (e.g.) use of ladders to be very restricted, if allowed at all, so expect some frustrations!

Training

We don’t currently propose formal training other than a meeting at which certain operational guidelines will be mentioned, but there will probably be scope for some team members to pick up skills while assisting whoever oversees a particular task.

How will it work?

We anticipate that a Team Leader (yet to be appointed) will plan work in consultation with the Campaign Director. He/she will notify team members of opportunities when they arise, inviting volunteers. Work involving particular team members will then be scheduled, once approved (if necessary) by the Council.

What to do now?

If you would like to help and/or know more, simply click on “Contact Us” in the website menu and give us some brief details about yourself, including your phone number, stating that you’re interested in joining the ‘Handyman Team’. Please include “Volunteers” in the subject line. We’ll get back to you.

Volunteer Arts Bar

Arts Bar Role Description
 

Duties and Responsibilities  You will perform an important role as the public face of the Save the David Lean Cinema Campaign before a film screening, ensuring that our customers have an enjoyable and positive experience. Our volunteers are vital in enabling films to be shown at the David Lean Cinema.

  • Preparing the arts bar and equipment ready for service
  • Welcoming patrons in the arts bar area
  • Serving drinks and snacks
  • Taking payment and recording sales
  • Being aware of hygiene requirements and care of equipment
  • Clearing away when patrons have gone into the cinema
  • Being vigilant at all times, with regard to the safety and security of customers, colleagues and yourself and reporting problems quickly and clearly

Time Commitment  Opportunities for the arts bar exist during evening screenings as per the film programme.  Film times are usually 7.30. Volunteer arts bar staff should arrive by 6.15 at the latest to set up and be ready to serve at 6.30. Once the patrons go into the film you will do all the necessary clearing away and storing of equipment.

Desirable Qualities  Experience of working with the public, experience in food service and an interest in film are useful.  You need to be reliable, punctual, friendly and polite. Volunteers must wear an identifying David Lean t-shirt.

Arts bar volunteers will be given training, which will cover all necessary information relating to the role. New staff shadow the role with an experienced volunteer during their initial shifts.

How does it work? Our Volunteer Co-ordinators ask volunteers for their availability on a monthly basis and most do 1 or 2 sessions a month. Sometimes a volunteer is unable to come for their duty, for a variety of reasons, and then the person doing the monthly schedule will contact others who were available and ask if they could fill in.

What to do now? If you would like to become part of the team, simply click on “Contact Us” in the website menu and give us some details about yourself including your phone number and the role you are interested in. Please include “Volunteers” in the subject line. We’ll get back to you.

Tram derailment – Council arrangements postpone screenings

Following the tram incident near Sandilands on the morning of Wednesday 09 November, the Council have informed us that they need to use the Braithwaite Hall and the David Lean Cinema premises as temporary accomodation/meeting rooms for friends and family involved in the incident. The two screenings of “Ingrid Bergman, In Her Own Words” has therefore had to be postponed until 30 November. Tickets for both screenings on 10 November will be valid for the appropriate screening on 30 November. Requests for refunds or other issues should be sent via the Contact Form on this website unless you have had previous communication via phone or email with us and the matter is already in hand.

 

Policy For Late Arrivals

Box Office at the David Lean Cinema: revised policy for COVID reopening.

All purchases go via secure connections through our Ticketsource partner and there is no extra cost to you- except for the telephone charge of £1.80 if you book by phone. There are links for purchasing on the home page against individual film listings.

Tickets are priced at £8.50 (Adults), £7.50 (Seniors aged 65 and over) with concessionary pricing at £5.00 for people in receipt of Pension Credit, Universal Credit, Income Support or Job Seekers allowance, Students, Under 25’s and disabled people.

Ticketsource will stop selling 5 mins before a screening.

Stewards are unable to take money for tickets  and only patrons with tickets can be admitted.

The cinema entrance will be via the main library entrance as before, but please arrive between half an hour and 5 mins before the film start time – no earlier or later.

We will not be able to seat latecomers after the trailers start.

Refunds and Exchanges

With effect from 14th October 2021 our Refunds and Exchanges Policy changes. Once you have paid for your tickets, we will only give refunds in exceptional circumstances.
If you are unable to use your tickets, you can exchange them for any film on sale at the time of the exchange no later than 24 hours before the screening of the original film.
To request an exchange or refund for tickets purchased online or at the cinema box office, contact us via our online form with details of your tickets and request.
If the exchange is not the same value as the original booking, TicketSource has to process the exchange and will charge a £1.00 admin fee.

Cancellations
In the unlikely event of the Campaign having to cancel a screening we will refund costs in full. In this situation we will endeavour to notify customers in advance using the contact details on our database or provided at the time of purchase.

Volunteer Projectionist

Volunteer Projectionist Role Description

Duties and Responsibilities Our projectionist volunteers are vital in enabling films to be shown at the David Lean Cinema.  You will perform an important role ensuring a high quality of presentation at the cinema and ensure that our customers have an enjoyable and positive experience. You will need to:

  • Be available to check equipment and programme at least 30 minutes before the screening
  • Set up the digital projection equipment
  • Operate projection and sound equipment to provide the best possible presentation quality
  • ‘Ingest’ content, films, trailers etc. into the cinema server
  • Make minor last minute changes to the programme, such as changing trailers, as may be required by the Campaign Director
  • Be vigilant at all times, with regard to the safety and security of customers, colleagues and yourself and report any problems quickly and clearly.

Time Commitment Opportunities for projectionist duties exist during all scheduled performances as given in the film programme.

Film times are normally 11am, 2.30 and 7.30pm. We ask projection volunteers to arrive at least 30 minutes before commencement and remain throughout the screening.

Desirable Qualities  You must be willing to learn and have good spoken communication skills.  Some experience with IT and/or AV equipment would be an advantage.  You need to be reliable, punctual, calm, friendly and polite. Most of our volunteers have an interest in film.

Projection volunteers must wear an identifying David Lean t-shirt.

Training  Projectionists will be given a general introduction to volunteering at the cinema, all relevant training regarding the projection procedure and several sessions shadowing an experienced volunteer.  If you are suitable for the role you will be scheduled onto the projection team.

How does it work?

Our head projectionist asks volunteers for their availability on a monthly basis and most do 1 or 2 sessions a month. Sometimes a volunteer is unable to come for their duty after the schedule is compiled and then the head projectionist will contact others who were available and ask them to fill in.

 What to do now? If you would like to become part of the team, simply click on “Contact Us” in the website menu and give us some details about yourself including your phone number and the role you are interested in. Please include “Volunteers” in the subject line. We’ll get back to you.

Volunteer Box Office

Box Office Volunteer Role Description

Duties and Responsibilities You will perform an important role as the public face of the Save the David Lean Cinema Campaign prior to screenings and ensure that our customers have an enjoyable and positive experience. Our box office volunteers (BOVs) are vital in enabling films to be shown at the David Lean Cinema.

  • Be available to check and print reports 2.5 hrs prior to a screening – this can be done from home/work
  • Set up the box office and be ready to sell tickets 1 hr prior to screening
  • Sell tickets online using TicketSource software and print tickets
  • Take payments, record sales and report those sales to the treasurer
  • Be vigilant at all times, with regard to the safety and security of customers, colleagues and yourself and report any problems quickly and clearly.

Time Commitment Opportunities for box office duties exist during all scheduled performances as given in the film programme. BOVs must be available to print a seating plan 2.5 hrs (or less) before screenings.

Film times are 11am, 2.30 and 7.30pm. We ask box office volunteers to arrive 1 hour 15 minutes before commencement. We ask volunteers for their availability on a monthly basis and most do 1 or 2 sessions a month. 

Desirable Qualities  You must have customer facing skills, IT and money handling skills. You need to be reliable, punctual, calm, friendly and polite. Most of our volunteers have an interest in film.

BOVs must wear an identifying David Lean t-shirt.

Training  BOVs will be given a general introduction to volunteering at the cinema, all relevant training regarding the box office procedure and a session shadowing an experienced volunteer.  If you are suitable for the role you will be scheduled onto the box office team.

How does it work?

Our volunteer co-ordinators ask volunteers for their availability on a monthly basis and most do 1 or 2 sessions a month. Sometimes a volunteer is unable to come for their duty after the schedule is compiled and then the co-ordinator doing the monthly schedule will contact others who were available and ask them to fill in.

 What to do now? If you would like to become part of the team, simply click on “Contact Us” in the website menu and give us some details about yourself including your phone number and the role you are interested in. Please include “Volunteers” in the subject line. We’ll get back to you.

Volunteer Steward

Volunteer Steward Role Description

Duties and Responsibilities You will perform an important role as the public face of the Save the David Lean Cinema Campaign before, during and after a film screening, ensuring that our customers have an enjoyable and positive experience. Our volunteers are vital in enabling films to be shown at the David Lean Cinema.

  • Directing customers to cinema facilities
  • Providing particular assistance, if required to customers with specific access requirements, including use of the assisted hearing system
  • Checking tickets and showing customers to their seats
  • Assisting latecomers and remaining in the auditorium throughout the film
  • Assisting customers after screenings, checking for lost property and litter
  • Being vigilant at all times, with regard to the safety and security of customers, colleagues and yourself and reporting problems quickly and clearly.

Time Commitment Opportunities for stewarding exist during all scheduled performances as per film programme.  Film times are usually 11am, 2.30 and 7.30. Volunteer stewards should arrive 45 mins before commencement and stay until the patrons have left the cinema.

Desirable Qualities  Experience of working with the public and an interest in film are useful.  You need to be reliable, punctual, friendly and polite. You must be willing to take responsibility for seeking assistance/acting during any emergency and keeping calm. Stewards must wear an identifying David Lean t-shirt. 

Training Stewards will be given training, which will cover all necessary information relating to the role. New stewards shadow the role with an experienced steward during their initial shifts.

How does it work?

Our Volunteer Co-ordinators ask stewards for their availability on a monthly basis and most do 1 or 2 sessions a month. Sometimes a volunteer is unable to come for their duty, for a variety of reasons, and then the person doing the monthly schedule will contact others who were available and ask if they could fill in.

What to do now? If you would like to become part of the team, simply click on “Contact Us” in the website menu and give us some details about yourself including your phone number and the role you are interested in. Please include “Volunteers” in the subject line. We’ll get back to you.

 

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On www.davidleancinema.org.uk we may use ‘Performance’ cookies to:

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We use ‘Functionality’ cookies on www.davidleancinema.org.uk to:

1) Remember settings you’ve applied such as layout and text size.

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Cookies defined as ‘Functionality’ will NOT be used to

1) Gather information that could be used to target you with advertising on other websites.

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We use ‘Advertising’ cookies on www.davidleancinema.org.uk to:

Link to social networks like Facebook and Twitter, who may subsequently use information about your visit to target advertising to you on other websites.

Cookies used on www.davidleancinema.org.uk

On www.davidleancinema.org.uk we may use both first and third party cookies.

How to manage cookies

You can manage how you use cookies using the settings  in your web browser. Below is a list of common browsers and links through to help managing your cookie settings for them.

Information on how to manage cookies can be found using settings within other browsers, or for more cookie information, visit allaboutcookies.org.

You can also manage your preferences for what types of advertising you receive on other websites using Your Online Choices.

Note that these links will take you to other sites. The David Lean Cinema is not responsible for the information and also the setting of cookies on these other sites.

Email disclaimer

The information in any e-mail (and/or document attached) sent by or on behalf of the David Lean Cinema is confidential and may be legally privileged and/or contain copyright material of the David Lean Cinema. This information is intended solely for the use of the named addressee. If you are not the named addressee of an email from the David Lean Cinema, please notify the sender immediately and do not disclose, copy or distribute the contents to any other person.

Any contractual representations contained therein on behalf of the David Lean Cinema must not be taken as final, and are entirely subject to contracts signed formally by an authorised representative of this organisation.

Whilst the David Lean Cinema takes all reasonable precautions to ensure that e-mails from the organisation are virus free, no responsibility will be taken for viruses transmitted from its systems.

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